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Healthgrades Names Windham Hospital a 2023 Patient Safety Excellence Award™ Recipient

March 14, 2023

Windham Hospital today announced that it has been recognized by Healthgrades as a 2023 Patient Safety Excellence Award™ recipient. This distinction places Windham Hospital among the top 10% of all short-term acute care hospitals as evaluated by Healthgrades, the leading marketplace connecting patients and providers.

Contributing factors for Windham achieving this award include:

  • Windham’s exemplary performance on the national Patient Safety Indicators (PSIs) is a significant contributor to this award, and Windham’s success in patient safety and excellence. These indicators focus on minimizing and reducing surgical complications, and reducing hospital acquired infections, falls with injury, and pressure ulcers.
  • Windham’s participation in the East Region Sepsis Committee, pioneering improvement work and education Falls Prevention Committee, and integration and collaboration with Ortho Nurse Navigation help support these initiatives.
  • Windham’s recognition for longitudinal outcomes in orthopedic care and treatment of sepsis.

“I am so proud of the hard work, dedication and excellent care provided by all of our colleagues at Windham Hospital,” said Windham Hospital President Donna Handley. “We are honored by this award which was accomplished by the collective efforts of everyone throughout the organization working together to improve the health of our patients and the communities we serve.”

During the 2019-2021 study period, 164,592 potentially preventable patient safety events occurred among Medicare patients in U.S. hospitals.* Healthgrades found that just four patient safety indicators accounted for 74% of all patient safety events: hip fracture due to an in-hospital fall, collapsed lung resulting from a procedure/surgery, pressure or bed sores acquired in the hospital, and catheter-related bloodstream infections acquired in-hospital. Healthgrades’ analysis also revealed that patients treated in hospitals receiving the Healthgrades 2023 Patient Safety Excellence Award were, on average:

  • 61.4%% less likely to experience an in-hospital fall resulting in hip fracture, than patients treated at non-recipient hospitals*
  • 52.7% less likely to experience a collapsed lung resulting from a procedure or surgery in or around the chest, than patients treated at non-recipient hospitals*
  • 66.1% less likely to experience pressure sores or bed sores acquired in the hospital, than patients treated at non-recipient hospitals*
  • 67.3% less likely to experience catheter-related bloodstream infections acquired in the hospital, than patients treated at nonrecipient hospitals*

When it comes to choosing healthcare, quality saves lives, which is why Healthgrades is committed to delivering the most scientifically accurate and comprehensive information about doctors and hospitals — with data insights not available anywhere else. To that end, it’s important for consumers to know that if all hospitals, as a group, performed similarly to the 2023 Patient Safety Award recipients, on average, 95,880 patient safety events could have been avoided.*

“Through our 2023 Patient Safety Excellence Awards, we seek to recognize hospitals that excel in providing top-quality care for their patients while preventing serious injuries during hospital stays,” said Brad Bowman, MD, Chief Medical Officer and head of Data Science, Healthgrades. “We are proud to name «Hospital» as a 2023 Patient Safety Excellence Award recipient and look forward to their continued efforts to make patient safety a top priority.”

Consumers can visit healthgrades.com for more information on how Healthgrades measures hospital quality and access the complete methodology here.

*Statistics are calculated from Healthgrades Patient Safety Ratings and Excellence Award methodology which is based primarily on AHRQ technical specifications (Version 2022.0.1) for MedPAR data years 2019 through 2021 and represent three-year estimates for Medicare patients only.

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