Integrated Behavioral Health Program

The Integrated Behavioral Health Program model of care proves to be an effective treatment approach to meeting the Quadruple Aim of improved patient outcomes, improved patient experience, reduced costs to the healthcare system, and better quality of work life for the providers who care for our patients.  

This is the focus of the Integrated Behavioral Health Program model, and the results prove that this system of integrated healthcare is good for our patients, our healthcare system, our providers, and our community.

Objectives of the Integrated Behavioral Health Program:

• Provide effective integrated treatment to improve patient outcomes and patient experience.
• Promote better quality of work life for our providers
• Identify and address patient population health opportunities
• Respond to patient needs through coordination of behavioral health services across the primary care setting
• Monitor performance outcomes and quality metrics

The integration of primary and specialty care and behavioral health is effective in meeting the needs of the Quadruple Aim. Patients show improvement in clinical outcomes and are connected to a behavioral health provider in a much more timely and collaborative manner than traditional referrals. Patients are more satisfied with their treatment, as evidenced by a much higher show rate to appointments than in traditional outpatient treatment. The cost to the healthcare system decreases as the number of unnecessary ED visits and inpatient admissions decreases. The cost to the provider will also decreases as better patient outcomes lead to fewer unnecessary visits.